Privacy Policy
Last updated: July 30, 2026
1. Information We Collect
We collect the following types of information when you use our website:
- Contact Information: Name, email address, shipping address, phone number.
- Order Information: Product selections, size, customization details, order history.
- Payment Information: Credit/debit card details are processed securely by our payment partners (LianLian Pay, PayPal). We do not store full card numbers on our servers.
- Technical Data: IP address, browser type, device information, pages visited, and usage patterns via cookies.
2. How We Use Your Information
- To process and fulfill your orders, including shipping and returns.
- To communicate with you about your orders, products, and promotions.
- To improve our website, products, and customer service.
- To prevent fraud and protect against unauthorized transactions.
- To comply with legal and tax obligations.
3. Cookies
We use cookies and similar technologies to enhance your browsing experience, remember your shopping cart, and analyze website traffic. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
4. Third-Party Services
We share data with trusted third-party service providers:
- Payment Processors: LianLian Pay and PayPal for secure payment processing.
- Shipping Carriers: DHL, FedEx, USPS for order delivery.
- Analytics: Google Analytics for website traffic analysis.
These providers have their own privacy policies and are bound by data protection agreements.
5. Data Retention
We retain your personal information for as long as your account is active or as necessary to provide our services. Order and transaction records are kept for a minimum of 5 years for legal and tax compliance purposes.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Opt out of marketing communications at any time.
- Object to processing of your data.
To exercise any of these rights, contact us at support@wearcosmostyle.com.
7. Data Security
We implement industry-standard security measures including SSL encryption, secure payment gateways, and access controls. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at support@wearcosmostyle.com.